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Cranbrook vigneron John
Austwick pursued his goal with the zeal of a visionary.
His ideal of a community bank serving the people of the Freycinet Coast
has been realised with the opening of a branch of the Swansea - Bicheno
Community Bank in Swansea on 19 March, 2008.
Community Bank is an innovative
franchise program in which the local
community owns and operates a Bendigo Bank branch (which is separately
incorporated) and Bendigo Bank provides all the banking infrastructure
and support.
Bendigo Bank Limited operates
some 350 branches which
includes more than 190 Community Bank branches.
The community branch and Bendigo Bank share all branch
revenue with whatever is left over after the company pays its branch
running costs remains as profit.
The program was initiated in response to a
massive closure of bank branches in rural areas. Bendigo Bank has since
extended the program to areas that have bank services.
Bendigo Bank is often lauded for its social
responsibility because of its work with communities.
"In fact,
working for the benefit of our customers and communities is our
business strategy," Tasmanian Manager Mr .... said.
"It makes sense: you can't run a successful business
in an unsuccessful community. If we can help them prosper
we will have strengthened our markets. If we're an
essential part of the community fabric then we are more likely to be
supported and to build a sustainable business.
"Our approach begins with listening.
"How do local leaders see their
community growing? What are their problems?
"Can Bendigo Bank help them
address opportunities?
"We have been able to build a number of successful
business models
built
on simple methods - encourage local people to commit to buying their
services through a company committed to retaining at least some of its
earnings in their community.
"For example, all people buy telephony but
probably from a number of different suppliers. If enough people
choose to buy from a locally owned telephone company then the dynamics
change. That company employs locals and retains local earnings.
Competitors have to improve services or reduce prices to compete. Both
ways, the community wins. Bendigo Bank wins, too, because there is
more money - and therefore more available for banking - in the local
community.
"In the late
1990s, few people thought local communities could influence banks. Now
they are running successful branches that are contributing many
hundreds
of thousands of dollars into building better communities.
"If it can be
done for banking, it can be done in other areas and we are developing
ways to make it happen. Our efforts are not just concentrated on
communities with Community Bank branches. Towns and suburbs hosting our
proprietary branches also participate in our community business models.
"Our initiatives are important for communities, and for
us, because
they have stamped us as a unique bank, increased public awareness and
support and will help strengthen the markets in which we operate - our
communities."
Pics -Top (1): Swansea - Bicheno Community
Bank steering committee members attend their first promotional stall at
Cranbrook Fair, 2005. L to r standing: John Austwick, Britt Steiner,
Peter Van Duyn, Michael Polley, Rob Wooley, Jeni Crawford, the late
Mike Cutlack and (seated) Susan Vallance.
(Pic 2) The Bicheno prospectus launch was attended by Bendigo Bank
representatives Tracy Wilson and Tasmanian Manager Rob Hanley together
with Miranda Randall, Ted Huddlestone and Arthur Pearce.
Pic (3) : Enjoying the sociability of community at the prospectus
launch in Swansea were (l to r) Rob Wooley, David Lathwell, Col Barney,
Jacqui Barney, Mollie Fergusson and John Austwick.
Pic (4): Steering committee members attend their first promotional
stall at Cranbrook Fair, 2005. L to r standing: John Austwick, Britt
Steiner, Peter Van Duyn, Michael Polley (State Parliament Speaker), Rob
Wooley, Jeni Crawford, the late Mike Cutlack and (seated) Susan
Vallance.
Pic below: Bank staff celebrate opening (l to r) Ana Hallam,
Cherie Hill, John Austwick, Michael Trewarne, Lyn Mansfield, Suzanne
Whytcross
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